Returns & Exchanges
We want you to be completely satisfied with your johnnie-O purchase, which is why we offer a 30-day return window for all unwashed and unworn merchandise. Items must have original tags attached and be in their original packaging to qualify for a full refund or exchange.
Start Your Request
Visit our online Returns Portal and enter your order number and shipping zip code to begin the process.
Select Items
Choose the specific items you wish to return or exchange and provide a brief reason for the request.
Print & Pack
Download and print your prepaid shipping label, then securely package your items with the original packing slip included.
Ship & Refund
Drop off your package at any authorized carrier location; once received and inspected, your refund will be processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing